Packaging & Sending Items

Step-by-step guide to calculate, measure, pack, weigh and more, when delivering with New Zealand Couriers

Sending & Delivery Issues

Information and FAQs about making a complaint, querying and finding assistance for delivery issues as a sender

Pricing & Ticketing

Find and buy the right tickets, and calculate the potential charges related to delivery with New Zealand Couriers

Rural & Residential Zones

Find out more details about sending deliveries to rural/non-urban and residential addresses

Tracking

Questions about a delivery like where is my parcel, what is the expected delivery time and tracking status

Booking a Courier Pickup

Information about booking a courier for a pickup, collection times and checking the pickup address

Dangerous & Prohibited Goods

Find out all details related to specifics and delivery of goods classified as dangerous and prohibited

Surcharges

Find out about different shipping surcharges that might apply to your parcel when delivering with New Zealand couriers

Parcel Notifications - Sender

Island Deliveries

Find out more about delivering to Stewart Island, Great Barrier Island, Waiheke Island with New Zealand Couriers