New Zealand Couriers Knowledge
Help Centre
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New Zealand Couriers Knowledge
Help Centre
nzcouriers.co.nz
Help Centre
Receiving parcels
Tracking
Where is my parcel?
What time will my parcel be delivered?
What each tracking status means
Missed Delivery & Redelivery Options
Not going to be home for a delivery?
How to avoid missing a delivery
Received a missed delivery card?
Options for redelivery of a missed delivery
Setting up an 'Authority to Leave' delivery tag
Picking up a parcel from a depot on a Saturday
Delivery Issues
Making a complaint
Missing, Lost or Damaged Deliveries
Ask a question about a delivery
Making a claim
Rural & Residential Zones
Delivery signed for by ‘Rural’
Rural/Non-Urban Deliveries
Deliveries to Residential addresses
Is my address rural/residential?
Delivery Services
Picking up a parcel from a depot on a Saturday
Is my address rural/residential?
Contact-less deliveries, pick ups and collections
How do we define a 'business day'?
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