Friday 17 April - Severe Weather Impact

Waiheke Items - At this point is seems unlikely that freight will be able to be moved to/from Waiheke.  We are unsure when items will be able to be moved. Please bear this in mind when sending perishable and urgent items.

Far North -  Harsh weather (including flooding) is isolating areas of the Far North. It is likely that some deliveries and pick-ups will simply not be possible. Please click here for track and trace on individual items.

General - As the severe weather (wind; rain; possible flooding) moves down New Zealand, it is possible some pick-ups; deliveries; freight movements will be impacted.  Please bear this in mind when sending perishable and urgent items and for updates on the delivery of specific items please click here.

Thanks to our teams around New Zealand, who are working hard in challenging situations.

Southland Anniversary Day - Observed Tuesday 22nd April 2025

Southland Anniversary Day will be observed on Tuesday 22nd April.

The holiday applies to Southland Region. Invercargill branch will be closed in observance of Anniversary Day.

Please be aware that standard deliveries will not be made in these areas on Tuesday 22nd April - this is particularly relevant for time sensitive or perishable items.

Tuesday 8 April - Text Message Scam (as below)

Today we have been made aware of a text scam (that claims to be sent from New Zealand Couriers, it is not).

The text message states the victim has an item with New Zealand Couriers with an incomplete address, advises them to reply with a 'Y' then sends them a fraudulent link to submit their 'new address' and input credit card information to pay for the re-delivery.

This text has nothing to do with New Zealand Couriers. Do not click on the link.

We suggest you report; block and delete this text (assuming your phone and mobile provider is enabled to do this).

You can also report the message to the Department of Internal Affairs by forwarding the message to 7726 (NZ). 

Tracking your items

For updates on individual courier items, please click here for track and trace.

Please view our Network Status Dashboard for the latest Branch and Area Status Levels.