For various reasons there are certain types of items that we cannot carry internationally through our standard services. These items are referred to as ‘prohibited items’ (see below examples) and include a few items in addition to those on our domestic prohibited items list.
Although it is not possible to send prohibited items through our standard services, we can carry some types of these through our Special Service channel - please contact our International Help Desk for more information on Special Services by emailing email@example.com or phoning 0800 655 010.
International prohibited items include:
- Laptops and portable computers
- Architectural models
- Plants or animals (live or dead)
- Bulk goods (grain etc)
- Political material
- Gold and silver in any form
- Precious metals, stones or jewellery
- Material that can be submitted as pornographic or offensive
- Hazardous goods, combustible, or explosive material
- Currency (notes, coins, credit cards and travellers cheques)
- Negotiable bonds or other like ‘value papers’
- Objects of art (paintings/sculptures etc) and fine arts
- High value, easy to trade computer items (RAM chips, SIMM’s and CPU’s)
- Other negotiable values
- Some Dangerous Goods
Furthermore, certain destination countries prohibit or restrict certain types of items (not in the list above) from entering or leaving their country. As a result, the item may not be able to travel via our standard courier service and may have to be sent via our Special Services channel.
Please contact our International Help Desk if you are sending items such as food, food stuffs, animal products, soil samples, plant products, drugs, medical samples / supplies, tea, coffee, perishables and personal effects or if you are unsure of what may be required for your particular freight item.
Sending Dangerous Goods Internationally
Transportation of Dangerous Goods is a risk when they are not correctly packed or handled. If the goods are hidden, declared incorrectly, left completely undeclared, packed or labelled incorrectly, health and safety is compromised, and penalties may be incurred.
We are happy to arrange for Special Services to send your Dangerous Goods around the world. Our Special Services channel have extensive experience of transporting all types of Dangerous Goods and will take care of your every need.
Please contact the International Help Desk for further information about this by emailing firstname.lastname@example.org or phoning 0800 655 010.