How to book a pickup at my account location | My Parcels Portal

1. Log in

Navigate to the New Zealand Couriers' Sender Portal page (click here) and log in using your username and password.

2. Navigate to 'Pickups.'

Navigate to the 'Pickups' icon in the upper left corner and click on it, or click here to navigate there directly.

3. Choose your location and confirm

Click Pickup at my location and choose the relevant addresses from the list of addresses available.

Learn more about how to book a pick up from a different address (Not listed under Pickup at my location).

4. Success

Your driver will collect your parcel during their next available courier cycle. If you have booked outside of normal business hours, your courier will come to collect on the next business day.

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