1. Log in

Navigate to the New Zealand Couriers' Sender Portal page (click here) and log in using your username and password.

2. Navigate to 'Account'

Go to the 'Account' icon in the upper left corner and click on it, or click here to navigate there directly.

3. Navigate to 'My Team.'

Click on 'My Team' at the top of the page.

5. Add new user

Warning: You can only add a new user if you have Admin level access.

To find out more about role permissions, please click here.

a) Navigate to '+Add User.'

Navigate to the '+ Add User' button on the upper right half of the page and click on it.

b) Fill out the necessary Details

Fill out the boxes titled:

Email Address
First Name and Last Name of the user

Choose the level of access you desire for the user by clicking on the drop-down under Select Role.

Learn more about user role permissions.

Click on Add User button on the bottom right half of the page

You have now successfully added a new user.

6. Edit an existing user

Under 'My team', you will see a list of all the users with access to the Sender Portal.

Navigate your cursor to the desired User's name and click on the pencil icon.
Edit the desired fields by editing the boxes titled Email Address, First Name, Last Name and Select Role and then click on the Update User button at the bottom right half of the page.

To Delete a User from the Sender Portal, Navigate to Delete user and all their information hyperlink and select Yes, delete user.

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