Please consider the possibility of delays for any perishable / cold chain or time sensitive items moving into; through; out of weather impacted areas.
Thursday 22nd January - Heavy Rain and Flooding
With widespread heavy rain and flooding and a large number of road closures there will be pick-up and delivery delays in affected areas.
For updates on individual courier items, please click here for track and trace. If only a 'Pick-up' scan is showing, it is possible items are stuck in transit (and we will not be able to supply you with additional information).
The below links will provide you with specific information on your local area.
- Waka Kotahi NZ Transport Agency: Road Closures
- MetService Weather Warnings and Watches
- Civil Defence: National Emergency Management Agency
Our aim is to ensure parcels reach their destinations as safely and quickly as possible, however in the next 24 hours there may be areas that are unsafe for pick-up/delivery and linehaul connection
Auckland Anniversary Day - Observed Monday 26th January 2026
The holiday applies to Northland, Auckland, Waikato, King Country, Coromandel, Bay of Plenty and Gisborne.
Please be aware that standard deliveries will not be made in these areas on Monday 26th January - this is particularly relevant for time sensitive or perishable items.
Tracking your items
For updates on individual courier items, please click here for track and trace.
Please view our Network Status Dashboard for the latest Branch and Area Status Levels.
Wednesday 21st January 5.00pm - Tropical storm hitting the North Island
The harsh weather continues to affect the North Island, below links will provide you with specific information on your local area.
- Waka Kotahi NZ Transport Agency: Road Closures
- MetService Weather Warnings and Watches
- Civil Defence: National Emergency Management Agency
Wednesday 21st January 8.45am - Tropical storm hitting the North Island
Heavy rain continues to impact North Island roads, with rain warnings in place for Northland, Coromandel Peninsula, Bay of Plenty, including Rotorua and Gisborne north of Tokomaru Bay. There is flooding in Northland and Coromandel and widespread rain is expected to continue into Thursday (some areas may also be impacted by high winds).
Please consider the possibility of delays for any perishable / cold chain or time sensitive items moving moving into; through; out of weather impacted areas.
For updates on individual courier items, please click here for track and trace. If only a 'Pick-up' scan is showing, it is possible items are stuck in transit (and we will not be able to supply you with additional information).
Our team is working to a 'safety first' protocol - this means that some pick-ups and deliveries may not happen until the extreme weather lessens - there may also be same-day freight movements impacted in severely hit areas.
We continue to review the situation and implement contingency plans where possible - however, in some areas, access will not be safe until the severe weather eases.
Our aim is to ensure parcels reach their destinations as safely and quickly as possible, however in the next 48 hours there may be areas that are unsafe for pick-up/delivery and inter-city connection.
Monday 19th January - Slight delays into and out of Gisborne Region / Large slips in the Waioweka Gorge (SH2)
Large slips in the Waioweka Gorge (north of Gisborne) mean that inbound and outbound linehaul runs will need to be diverted (this may result in slight delays for courier items which would usually be moved via SH2 north of Gisborne).
It appears that it will be a number of weeks before this route is accessible.
Click on this link for more detailed information from the NZTA.