With a New Zealand Couriers account you can send down the road or around the world. We offer delivery to more than 220 countries and import from over 170 countries worldwide. This article explains our international services, how they can work for you and what you need to do to send an item overseas.
International Courier- your service options
Document express - When your papers need to go pronto
We can deliver important documents in two business days to four key cities around the globe: Hong Kong, London, New York and Singapore. Ideal for important business communication as items are constantly monitored on their journey and it gets to these cities by 12pm in two days.
International express - Get it over there (and bring it here) fast
When speed is important, this is the service to use. With this service packages will go door-to-door in business hours. Subject to customs clearance, packages can be delivered the next day to main centres in Australia. In the main centres throughout Asia, Europe and the USA deliveries take between 3-4 days.
And if speed is super important, you’ll like these 2 options:
Premium NOON Document Express (export)
The 12 Noon Document Express Service is your ultimate guarantee of two-day delivery (by 12pm) to four key cities: Hong Kong, London, New York and Singapore. We will deliver within two business days* and your shipment will be constantly monitored.
*If we don’t deliver on time, we will refund the additional cost.
Priority Service (export and import)
A Priority Service can ensure your consignment receives priority handling throughout its journey and automatic confirmation of delivery. This service is available on all International Express and International Economy services for an additional cost and includes Enhanced Liability Cover up to $1,000.
International economy - The tried and true standard
When speed is less of a concern and you’re interested in a more cost-effective service, this is for you. For this service too door-to-door delivery is possible during business hours, but it's important to note that the minimum chargeable weight for exports is 10kg.
Sending to Australia – we have just the service for you!
ePost – Tracked
If you send regularly to Australia and the items you send are valued under NZD$1,000 then ePost Tracked could be the service for you. With a simple pricing structure, track and trace, and door-to-door delivery, we make sending easy and cost effective. Please note: Foodstuffs are not able to be sent via our tracked ePost.
Bringing goods into New Zealand from Overseas – options for ongoing or one-off service
Regular routing order - Smooth importing
A Routing Order is a simple way to organise your freight when you're receiving regularly from an overseas supplier. Once this order is completed, it gives your supplier permission to send items to you through your New Zealand Couriers' account. Contact our International team today to organise this convenient service – email us or phone 0800 655 010.
One-off receiver pays - You pay here, we pick up there
For occasional or one-off imports, it doesn't always have to be the responsibility of the sender to ensure payment for the package. You can book to have your item picked up from an overseas address, delivered here to New Zealand and billed to your New Zealand Couriers account. This saves you the hassle of organising an international payment to the sender!
Special Services (export and import)
If you have time-sensitive, large, heavy, hazardous or unusual shipments, we can arrange and tailor a special service just for you.
Enhanced Liability Cover
While we will take the utmost care of any items you send with us, we do recommend you invest in additional cover in the event of loss or damage. Find out more about our Enhanced Liability Cover.
So why us for international?
One bill, one account, one courier and one account manager for all aspects of your international and domestic freight keeps things simple.
The convenience of our one-stop-shop is further extended to our international online management system. Our online system allows you to print both your courier and postal labels, track your shipments, provide operational and financial reporting, not to mention off-the-shelf integration for many popular ecommerce platforms
We deliver to over 220 countries worldwide and bring in freight from over 180 with a range of international courier and postal service options to choose from
Deal directly with our team of international delivery experts, no call centre, no transfers.
Pick-up and delivery
No more waiting in line at the post office. Have your international freight picked up and delivered direct to you.