New Zealand Couriers is part of the Freightways group of companies.
Freightways is a leading service provider in the Express Package, Business Mail and Information Management markets.
Freightways recognises that its core business is reliant on transportation to service its customers and is therefore an emissions-intensive organisation. Freightways also recognises that it must play its part in protecting the environment.
Freightways’ New Zealand based businesses have historically been Toitū carbonreduce (emissions measurement, verification and reduction scheme) certified.
Throughout its operations, Freightways strives to be an environmentally-responsible organisation. This Environmental Statement outlines New Zealand Couriers, as a Freightways business, commitment to achieving this objective and details current practices.
Our Statement of Intent
At New Zealand Couriers, we recognise that sustainable business practices are fundamental to our future. We continuously work to reduce the environmental impact of our daily business operations. We actively seek and embrace initiatives that protect the environment.
Guiding Principles
- We recognise that protecting the environment today is essential to creating a sustainable business future.
- Environmental responsibility is a key component in the overall brand positioning strategies of New Zealand Couriers.
- We actively seek to reduce the environmental impact of all New Zealand Couriers activities.
- We work in partnership with stakeholders to promote good environmental practice.
- We comply with relevant environmental legislation.
- We are committed to managing and reducing our relative emissions.
- Efficiencies driven from our core business model help reduce the environmental impact of our services to be delivered with as low an environmental impact as possible.
- We regularly review our operational activities, systems and training to ensure our business practice is aligned with this environmental statement.
Measurement of Emissions
New Zealand Couriers and each of the other Freightways businesses will continue to measure emissions to gain an understanding of our impact on the environment in which we do business. Once measurements been completed and audited, our businesses work to manage and reduce their relative greenhouse gas emissions through an emissions management and reduction plan.
New Zealand Couriers believes that our commitment to the measurement and reporting process will encourage staff and contractors across New Zealand Couriers, together with our business partners and suppliers, to make environmentally positive decisions every day.
Emissions measurement and reporting allows New Zealand Couriers to take a very positive step toward reducing our carbon emissions and further minimising our relative impact on the environment.
Environmental Strategies
Strategy for Responsible Growth
To balance the commercial needs of our business with our responsibility to protect the environment in which we operate.
Supporting Tactics
- When implementing its positioning, people, performance and profit strategies, New Zealand Couriers will incorporate tactics that support our Environmental Statement.
- Having completed the baseline measurements of its carbon emissions, New Zealand Couriers will regularly measure its progress towards reducing and minimising emissions associated with the provision of its services.
- New Zealand Couriers will endeavour to plan development, growth and capital projects in a way that seeks to reduce our carbon emissions and our environmental impact.
Strategy for Cleaner Air
To promote cleaner air by minimising carbon emissions.
Supporting Tactics
- Our company vehicle fleet will not be leased for a period longer than four years to ensure that it is renewed regularly with current lower emission technology.
- As part of our transition to lower emission company vehicles, we are continuing to trial hybrid, electric and alternative power source vehicles.
- Our independent contractors are strongly encouraged to use later model lower emission vehicles.
- Our hub & spoke network is segmented and reviewed on a continuous basis to ensure the minimisation of kilometres driven and flown.
- Our aviation business actively measures and manages its performance to ensure the minimisation of fuel usage and emissions.
- We will continue measuring our carbon emissions on a business by business basis and commit to manage and reduce them through an emissions management and reduction plan.
Strategy for Conservation & Waste Minimisation
To, wherever practical, implement actions that recycle, reuse and minimise waste of the products and resources we consume.
Supporting Tactics
- Our range of recyclable courier satchels is currently being extended.
- New Zealand Couriers's offices actively promote workplace recycling and waste minimisation.
- New Zealand Couriers's document destruction business is positioned and promoted in the marketplace as ‘secure recycling’. Significant tonnages of paper are securely collected, shredded and sold for recycling.
- New Zealand Couriers’s customers are encouraged to receive electronic invoices to minimise the paper wastage of printing and mailing invoices
- We have committed to identify, measure and document our carbon emissions. We will then continue to develop and refine systems designed to ensure ongoing relative emission reductions over time.
Strategy for Education & Awareness
To promote education and awareness of better environmental practice among stakeholders.
Supporting Tactics
- New Zealand Couriers promotes its environmental policy among staff and works to ensure individuals understand their role in the achievement of environmental objectives.
- Our suppliers are encouraged to demonstrate their environmental practice to ensure it aligns with New Zealand Couriers’s objectives.
- We promote the benefits of good environmental practice among our customer base.
- New Zealand Couriers endeavours to educate and communicate with our staff, contractors, customers and suppliers, our work to reduce emissions, ensuring they understand our objectives and the role they can play in achieving these.
Strategy for Responsible Partnership
To seek to partner and work with others who can demonstrate a commitment to the environment.
Supporting Tactics
- To make our business partners aware of New Zealand Couriers’ environmental policy, and the expectations arising from these.
- Where all other things are equal, we endeavour to choose the partners and contractors who can demonstrate sound environmental policies.
- To work to achieve ongoing relative reductions in our carbon emissions.
Examples of Success
Key past initiatives, championed by New Zealand Couriers, include the introduction of the ‘hub & spoke’ freight distribution system, active promotion of the ‘independent contractor’ business model and management focus on ‘run density.’
‘Hub & Spoke’ freight distribution
All packages were originally delivered via a point-to-point delivery system. In 1982, a New Zealand Couriers subsidiary introduced ‘hub & spoke’ freight distribution methodology to New Zealand. This system promotes productivity and, as such, reduction of emissions through less kilometres being travelled.
Independent Contractor business model
New Zealand Couriers’ business model, established by one of its subsidiaries in 1964, has been based on a partnership with independent contractors. Independent contractors own their own vehicles and pay for their own fuel. This means that they are accountable for their own productivity and are directly financially incentivised to minimise kilometres travelled to provide their services and, as such, reduce emissions.
Run density
The key to increased fleet productivity, and therefore reduced kilometres travelled/reduced emissions, is to enable the delivery of more packages by better utilising existing fleet resources. New Zealand Couriers coined the phrase ‘run density’ to embody this operational objective. The success of its run density strategies has enabled New Zealand Couriers as Freightways' largest express package business over the last 10 years to grow the volumes of packages delivered by 80% while only growing its fleet size by 6% (measured to March 2023).