New Zealand Couriers Knowledge
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New Zealand Couriers Knowledge
Help Centre
nzcouriers.co.nz
Help Centre
Latest on COVID-19
Alert Level 2
Delays not expected: Delivery timeframe you should expect
Are deliveries and pick-ups still contact-less in Level 2?
Are branch opening hours back to normal for Level 2?
Redelivery options at Level 2: Branch collections not available
Do I need to inform New Zealand Couriers I'm reopening at Level 2?
Will freight that was held during Level 3 & 4 be delivered in Level 2?
Delivery and pick up
Contact-less deliveries, pick ups and collections
Sending hand sanitiser? What you should know
Updates from NZC
12 May: Adjusting to the new normal of Level 2
29 April: We're here to support you during Level 3
23 April: What to expect with increased freight levels heading into Alert Level 3
21 April: Update with NZ moving into Alert Level 3 soon
17 April: We will continue to prioritise certain freight
24 March: We continue to operate (Transport is an Essential Service)
17 March: Our role and responsibility - Navigating through COVID-19
12 March: Update on COVID-19
International services
International Courier: COVID-19 Temporary Surcharge
International Courier: Update on COVID-19 from our Agent
International Postal: Update on COVID-19 from our Agent
Alert Level 3
FAQs for Alert Level 3
Will there be delivery delays in Alert Level 3?
Are there restrictions on items I can send during Alert Level 3?
Are deliveries and pick ups contact-less during Alert Level 3?
What is happening with my freight that was held during Alert Level 4?
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