New Zealand Couriers Knowledge
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New Zealand Couriers Knowledge
Help Centre
nzcouriers.co.nz
Help Centre
Latest on COVID-19
Alert Level 3 - Auckland Region
Are there restrictions on items I can send during Alert Level 3?
Are deliveries and pick ups contact-less during Alert Level 3?
Are there any restrictions on items I can send to the Auckland Region during Alert Level 2?
Contact-less deliveries, pick ups and collections
Alert Level 2 - NZ outside Auckland Region
Are deliveries and pick-ups contact-less in Level 2?
Are branch opening hours normal for Level 2?
Redelivery options at Level 2: Branch collections not available
Are there any restrictions on items I can send to the Auckland Region during Alert Level 2?
Contact-less deliveries, pick ups and collections
International services
International Courier: COVID-19 Temporary Surcharge
International Postal: COVID-19 Temporary Surcharge
International Courier: Update on COVID-19 from our Agent
International Postal: Update on COVID-19 from our Agent
Delivery and pick up
Contact-less deliveries, pick ups and collections
Sending hand sanitiser? What you should know
Updates from NZC
12 August - Keeping courier items moving – Keeping everyone safe
12 May: Adjusting to the new normal of Level 2
29 April: We're here to support you during Level 3
23 April: What to expect with increased freight levels heading into Alert Level 3
21 April: Update with NZ moving into Alert Level 3 soon
17 April: We will continue to prioritise certain freight
24 March: We continue to operate (Transport is an Essential Service)
17 March: Our role and responsibility - Navigating through COVID-19
12 March: Update on COVID-19
Alert Level 1
FAQs for Alert Level 1
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