During Alert Level 4, branches will remain open their usual hours to take calls. Some of our branches have decided to close their reception doors for this period though.

Drop offs: What if I need to drop off a parcel from my branch?

For our branches' receptions that are open, you can drop off parcels how you usually would.

For our branches receptions that are closed, they may allow drop-offs outside e.g. a cage by the door. To confirm if this is the case at your local branch, please contact them.

Pick ups: What if I need to pick up a parcel from my branch?

We suggest you contact your local branch before coming in to pick up your parcel to see if this is available. 

Depending on whether your local branches' reception is open, you may need to ring again when you arrive so that someone can come out if needed.

Are there any changes to Saturday opening hours?

See Saturday opening hours during Alert Level 4 >

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