There are no restrictions on the type of freight we can move through our network at Alert Level 2 & 3. However, we recommend holding off sending items to businesses in the Auckland Region that aren't allowed to open during Alert Level 3.

Should items be sent to Auckland businesses that are closed, and Level 3 extends, New Zealand Couriers may return the items to the sender (and charge the sender for returns) – this would happen to ensure that our network can continue to operate (we do not have extensive storage facilities for undeliverable freight).

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