Are deliveries still contact-less in Level 1?

Yes, deliveries will remain contact-less for Level 1. 

While the world is still in the middle of a global pandemic, we will retain some of the measures that have kept the public and our people safe throughout the other Alert Levels. Contact-less deliveries are one of them.


Should I expect delays in Level 1?

No, delays related to COVID restrictions are not expected for deliveries in Level 1.


What redelivery options are available at Level 1?

All standard redelivery options are available at Level 1.

  • Redelivery to the same address (by Contact-less delivery)
  • Redirection to another address that you will be present (by Contact-less delivery)
  • Collection from our branch
  • Redeliver to a Delivery Link Partner


Are our branches operating standard opening hours?

Yes, all our branches are operating at their standard operating hours.

Find your nearest branch and their opening hours here >


Can I purchase tickets and ePacks from branches?

Yes, our branches open for over the counter courier product sales, sending and pick ups.

Courier products available vary by branch.

Find your nearest branch and their opening hours here >

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